Place an Order
The quickest, effective and most secure way to place an order is online alternatively you may wish to call our Sales Team on 0800 040 7477 (Monday to Friday 8:30am to 5:00pm).

To place an order online, select the relevant items and add to shopping cart. You can search for a product using the menus by category or by using the Search Product Box. Once all required items selected, please select “go to checkout”. If you have registered with our website before, please enter your email address and password, if not you will be prompted to set up an online account.

Payment
You will be given various options for payment; these are Debit Card/Credit Card/BACS/Cheque or Credit Account (Government Bodies only). These details are not held by Test4Less but by our Secure Payment Gateway Company – PayPoint. To find out more about Credit Card Security, please visit www.PayPoint.net

Credit Card/Debit Card
You will be required to enter your details; payment is processed and debited from your card when you order is ready for despatch. The transaction will appear on your statement as Acute Sales Limited.

BACS Payment
An email will automatically be forwarded to you once you click “Submit Order”; the email provides our Bank Details in order to arrange payment. Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.

Cheque
An email will automatically be forwarded to you once you click “Submit Order”; the email provides our address details and who to make the cheque payable to (Acute Sales Limited) Once funds are cleared in our Bank Account, in–stock items will be despatched within 1-2 working days.

Credit Account – Government Bodies Only
An invoice will be sent with the goods and payment is required within 30 days from receipt of your order.

VAT
VAT is charged at the current rate and all prices exclude VAT.

Delivery
Once your order is complete you will receive a confirmation email to confirm you order. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. If you wish to amend your order, please contact the Sales Team on 0800 040 7477 who will be happy to assist.

We hold the majority of items in stock but if for any reason the item is out of stock you will be informed of the delay and have the option to cancel your order if you are unable to wait.

We offer a next day delivery service for in-stock items for all orders received before 12 Noon. Any orders received after this time will be despatched the following day.
Out of Stock items will be despatched as soon as they are received into our warehouse. You will be notified of any delays with your order.

Standard Delivery is charged at £4.95

Test4Less will make every effort to meet your delivery dates as advised but cannot accept liability for failures to do so.

Delivery to UK Mainland only.

All parcels are delivered by Fed Ex or Royal Mail and a signature is required on arrival. If for any reason there is no-one available at the property to sign for the parcel, this will be taken to the local depot and a Card will be left to notify you of this. Once the parcel has been received and signed for, this becomes the responsibility of the customer.

Guarantee
All goods are supplied with the Manufacturer’s repair/replacement warranty. Details of which can be supplied on request. Defective goods must be reported to Test4Less on 0800 040 7477. Once approved for return, the goods need to be returned to Test4Less, Unit 4 High Carr Business Park, Newcastle-under-Lyme, Staffordshire, ST5 7UG.

No repair/replacement will be provided until we have the defective goods and the goods have been inspected by the Quality Team. The standard conditions of Warranty for the appropriate Manufacturer will apply.

Returns Policy
Provided goods have been correctly supplied by Test4Less as specified by the order, no returns will be accepted unless agreed and negotiated in writing. Test4Less will levy a handling charge on goods where a return has been agreed to cover carriage and administration.